Hoarding Awareness for Professional Practitioners – STAGE 1
5th December – Capsticks, 35 Newhall Street, Birmingham, B3 3PU
4th March 2020 – Solihull Fire Station, Streetsbrook Rd, Solihull B91 1QY
4th June 2020 – Solihull Fire Station, Streetsbrook Rd, Solihull B91 1QY
Cost: – £195 incl. refreshments & lunch
Do you work with hoarders? Have you thought of working with hoarders but want some reassurance before giving it a go?
The aim of this one-day course is to teach professional practitioners about some of the challenges and stigmas we face when working with people affected by extreme clutter.
By the end of the day you should have a better understanding of some of the complexities you’d be letting yourself in for by working with people who live with extreme amounts of clutter, and whether the it makes sense for you personally, or for your business.
- Course content:
- Identifying the traits of hoarders
- Hoarding disorder – mental illness & other health challenges
- Conducting interviews and assessments & report writing
- Introducing the Clutter Image Rating Scale
- Safe and Well visits (formerly known as Home Fire Safety visits), and follow-up actions
- Social housing & Hoarding Taskforces/working with multiple-agencies
- Social Services, direct payments, etc.
- Eviction and re-housing
- Practical challenges – getting rid of stuff, short-term storage, etc.
- Hoarder support and self-help groups
- Safeguarding ourselves as Professional Practitioners
There will be plenty of opportunities to ask questions and share knowledge and experiences – please help us make the day as interactive as possible.
Our aim is to end up with a community of professional friends and colleagues who follow common best practices when working with people affected by hoarding behaviours, and support each other through what can be challenging and sometimes emotionally draining experiences.
Feel free to read our feedback.
About the Trainers
Between them our trainers (all of whom are ILM* and NCFE* Accredited trainers) have over 20 years’ experience of working with people with extreme cluttering and hoarding problems, and regularly deliver training, coaching and advice to a variety of organisations including housing associations, mental health teams, charities, fire services and social care teams.
Heather Matuozzo founded the social enterprise Clouds End CIC in 2007, and is a professional trainer, declutterer, and activist for people who hoard.
She co-founded the Pan London Hoarding Task Force and National Hoarding Task Force initiative, and runs three hoarder support groups in the West Midlands.
Heather has taken part in BBC’s documentaries including Britain’s Biggest Hoarders; talks frequently on the radio; is Chair of the charity HoardingUK, and is an associate trainer for the mental health charity MIND.
Jo Cooke is a Director of the Community Interest Company Hoarding Disorders UK, and also runs her own professional organising and decluttering business Tapioca Tidy.
She has been featured in The Guardian newspaper, and is the author of the book “Understanding Hoarding” which is fast becoming the “go to manual” for hoarders, their families and agencies that work with people exhibiting hoarding behaviours.
Jo runs hoarding support groups in Bracknell, Newbury and Reading, and was a finalist in the Venus Awards’ Lifetime Achievement Award 2018.
Cherry Rudge of Rainbow Red is the daughter of a hoarder, and a former Marketing, PR & Partnerships Officer and a past Acting President of The Association of Professional Declutterers & Organisers (APDO).
She was a Member of The Chief Fire Officers Association’s Hoarding Working Group, and helped organised the first ever UK Hoarding Awareness Week in 2014.
Cherry is a Dementia Friend, volunteers at an ADHD/Autism Support Group, and devised the Hoarding Ice-Breaker Form to empower people whose health has been affected by disorganisation, clutter and hoarding to start a conversation with a GP or medical professional, so they can be signposted for appropriate treatment and practical support.
Cherry and Heather delivered the UK’s first Hoarding Awareness Training for Professional Organisers in 2014.
ILM = The Institute of Leadership & Management; NCFE = a registered educational charity