Hoarding Awareness for Professional Practitioners – LEVEL 2
When: – 30 November 2018
Where: – Capsticks law firm offices, 1 St George’s Rd, London SW19 4DR
Cost:- £175 per delegate which includes lunch and refreshments
This one-day course expands on Clouds End’s/Hoarding Disorders UK’s/Rainbow Red’s Hoarding Awareness Training for Professional Practitioners Level 1 training, and examines in more detail (through practical case study exercises) some of the proven techniques and tools used by professional organisers and agencies to help hoarders achieve a more functional and energising environment in which to live.
By the end of the day you should have an understanding of current best practice processes and be able to use a number of risk assessment and measurement tools designed to empower you to help people affected by extreme cluttering and hoarding behaviours make a positive and sustainable difference to their homes and their lives.
- Safeguarding, wellbeing, legal considerations & the importance of evidence-based reporting
o Mental Capacity Act 2007
o Mental Health Act
o Care Act 2014
- Hoarding taskforces & hoarding protocols
- A talk about safety in the home from a member of the Fire and Rescue Service
- The voice of a hoarder
- Techniques for:
o Carrying out Situational Assessments & measuring progress
o What to do in extreme situations – eviction, squalor (Environmental Health), animal hoarding
o Getting through the door (if you’re lucky), how to stay there and how to make progress (Mindfulness, Motivational Interviewing & the cycle of change), ending a session so you get invited back
o After care for your client – self-help; ongoing support
o Protecting yourself and your business – including contracts, pricing & credit control
There will be plenty of opportunities to ask questions and share knowledge and experiences – please help us make the day as interactive as possible. Our aim is to end up with a community of professional friends and colleagues who follow common best practices when working with people affected by hoarding behaviours and support each other through what can be challenging and sometimes emotionally draining experiences.
Pre-training requirements – No requirements.
About the Trainers
Between them our trainers (all of whom are ILM* and NCFE* Accredited trainers) have over 20 years’ experience of working with people with extreme cluttering and hoarding problems, and regularly deliver training, coaching and advice to a variety of organisations including housing associations, mental health teams, charities, fire services and social care teams.
Heather Matuozzo founded the social enterprise Clouds End CIC in 2007, and is a professional trainer, declutterer, and activist for people who hoard.
She co-founded the Pan London Hoarding Task Force and National Hoarding Task Force initiative, and runs three hoarder support groups in the West Midlands.
Heather has taken part in BBC’s documentaries including Britain’s Biggest Hoarders; talks frequently on the radio; is Chair of the charity HoardingUK, and is an associate trainer for the mental health charity MIND.
Jo Cooke is a Director of the Community Interest Company Hoarding Disorders UK, and also runs her own professional organising and decluttering business Tapioca Tidy.
She has been featured in The Guardian newspaper, and is the author of the book “Understanding Hoarding” which is fast becoming the “go to manual” for hoarders, their families and agencies that work with people exhibiting hoarding behaviours.
Jo runs hoarding support groups in Bracknell and Newbury, and was a finalist in the Venus Awards’ Lifetime Achievement Award 2018.
Cherry Rudge of Rainbow Red is the daughter of a hoarder, and a former Marketing, PR & Partnerships Officer and Acting President of The Association of Professional Declutterers & Organisers (APDO).
She was a Member of The Chief Fire Officers Association’s Hoarding Working Group, and helped organised the first ever UK Hoarding Awareness Week in 2014.
Cherry is a Dementia Friend, volunteers at an ADHD/Autism Support Group, and devised the Hoarding Ice-Breaker form to empower people whose health has been affected by disorganisation, clutter and hoarding to start a conversation with a GP or medical professional, so they can be signposted for appropriate treatment and practical support.
Cherry and Heather delivered the UK’s first Hoarding Awareness Training for Professional Organisers in 2014.
*Training Accreditations: ILM = The Institute of Leadership & Management; NCFE = a registered educational charity